What innovation looks like - #370
This week, I had a few conversations about the real use cases for AI. We're about 15 months into the hype cycle. It went from early adopters to tech journalists to wide usage almost a year ago. In the year since then, seemingly every company, although more properly every software company, including mine, put AI into their teams or toolings or talking points. That's worked more or less well: doubtless the Microsoft inbox assistant helps people read and write more useless stuff into Outlook; if you want likely wrong but there text, a bot can give it to you; if you'd like a generic but never seen before stock image, it's a prompt away. But the actually compelling use case, one where a novel problem is solved or a problem is solved in a much better way, remains a bit elusive.